Posts In: Customer Support

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So You Think You Need to Call Support

Tell me if you’ve been in this situation before.  You call for technical assistance and…

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The A-Z of IT

I figured I would take a break this time from my normal blogging content and…

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The Importance of Effectively Pre-Screening Candidates

Time is the scarcest resource; I think most people in the IT industry can certainly…

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Customer Service and Growth (In That Order)

ABS Technology’s growth goals aren’t to grow for the sake of it. We aim to…

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Manage Your Risk!

Risk exists in all businesses.  Whether we acknowledge it or not, it exists.  Risk is…

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The Softer Side of IT

No matter the industry that you are in, you have clients. Whether you are the…