Posts In: Collaboration

Read More

Cisco Spark – Amongst a Sea of Collaboration Tools, What’s the Point?

Cisco Spark has been a thing for quite a while now, and it comes free…

Read More

Four Elements to Achieve Contact Center Success

I’ve been doing contact center deployments nearly as long as I’ve been in IT. I…

Read More

Ripple Effects + How to Avoid Making Waves

When you throw a stone in a quiet pond a nice circular wave emerges on…

Read More

Avoiding Issues with Number Ports

A potentially stressful component of working with a communications system is the process of porting…

Read More

The A-Z of IT

I figured I would take a break this time from my normal blogging content and…

Read More

WiFi Evolved

Wireless technologies evolve faster than the virus responsible for the common cold—or at least it…

Read More

How One Federal Program is Helping Schools and Libraries Close the Fiber Gap

The filing window for 471’s has passed and the 2017 E-rate season has come to…

Read More

Top Tips for Next Level Presentation Skills

Presentations tend to be a norm and still prove to be imperative in any industry…

Read More

Change and Agility, It’s Business and it’s Personal

The media is still talking about the pace of change in the IT Industry, and…

Read More

Dial Plans 101

Dial plans determine how calls move into, within, and out of a phone system.  They…

Read More

7 Tips For Solutions Architects to Listen Effectively

We all have conversations on a daily basis in our lives, demanding different levels of…

Read More

SIP Trunking 101

There has been a lot of buzz recently around the idea of SIP trunking.  I…

Read More

Getting the Most Out of Your Collaboration Professional Services Engagement

Collaboration engagements have some unique elements that can cause issues if not handled correctly.  Provider…

Read More

Cloud Collaboration Security Concerns

The move to the cloud has offered many advantages.  Many cloud providers can roll new…

Read More

How the Consumer Market is Driving the Commercial Phone Market

A colleague and I were recently talking about how his high school aged daughter only…

Read More

Why You Should be Thinking About IoT

It’s amazing how little focus and press IoT (Internet of Things) has received in recent…

Read More

Taking Unified Communications to the Cloud

Unified Communications in the Cloud is reaching an initial stage of wide acceptance and stability. …

Read More

5 Days in the Desert: Cisco Live 2016 – Las Vegas

Cisco Live is Cisco’s premier engineering conference which I had the opportunity to attend this…