Access to the Internet is Fundamental in the Hiring Process

September 27, 2017 Staffing + Recruiting, Trends

Rural-IT--2ABS Technology serves and supports several school districts, and municipalities in rural areas where IT is not a commodity, it’s a necessity. There are still areas here in the United States that do not have proper phone lines running to their area, and can’t afford the internet. Today, the majority of people view the internet and technology in school systems as a common and basic function for teachers to perform their jobs and as a tool leveraged by students to achieve success. However, there are families in rural areas that do not have access to the basics and children that have never known what it’s like to come home from school to “Wi-Fi” and “TV”. In fact, there are entire communities that do not have internet access. An example of one of these communities is not too far outside of Lynchburg, VA.

A while back, I had the pleasure of attending a Lynchburg Women in Technology Luncheon event, and had a fascinating conversation with one of the local Directors of IT for a local municipality. We discussed how families in these areas compensate for the lack of technology and how the local library has taken a large initiative in providing IT training, career development, and coaching sessions which cover topics such as resume writing, submitting online job applications and general IT. This DIT also told me a story about a middle-aged man who came to the library having never created a resumeHe had just been laid off from his job of twenty years, so he had never needed to. By not having internet at home, the man was unaware of how to search for jobs online and lacked  experience with basic computer programs like Microsoft Office. The director worked with him for several weeks. What was the end result? The man learned how to navigate Microsoft Office, successfully applied to multiple jobs online and landed himself a role as an entry level IT Support Technician.

I took some time to reflect upon the entry level support role that ABS had also opened out in the Lynchburg area some time ago. ABS has always taken pride in hiring people from all backgrounds and it discouraged me knowing that I would have never known who this individual was because he didn’t know how to post his resume or apply to a job. You can’t do something if you’ve never been taught how to do it. How many more potential candidates and stellar future employees, like this man, are out there?

This gap is only going to widen as technology rapidly advances with recruiting tools. Resumes and CVs are starting to be submitted as videos. As a local business, we need to be the one to take initiative: provide career development, training, and workshops. Help create a path of success for future employees. ABS is ramping our efforts in all of the above and also actively looking into innovating approaches to making a difference in our local community. I encourage my fellow recruiters, staffers, hiring managers and educators to start now;  get involved and help to make a difference at the local level. When we invest in our people and work as a community, it’s amazing what we can accomplish.


ABS Staffing Services Manager, Caitlin Johnson, is responsible for recruiting top talent for ABS and ABS clients. She leverages her large network to place candidates in the right roles based upon their culture requirements,and technical aptitude.